Showing posts with label Startup. Show all posts
Showing posts with label Startup. Show all posts

Friday, December 30, 2011

E-commerce - the internet scale utopia

Way too many people - not just naive observers but people who follow the markets, who are in start-up scene have pretty basic notions about internet business especially in business models where hard money to take home is expected to be made only in future - post growth. Particularly true to E-commerce scene and some media circulations. 

Questions like how come they are having this crazy evaluation? How and why are they burning so much cash? Is this a bubble? They don't even break-even and 
the biggest of all are they even profitable to command all this?

Frankly I am not aware of their current financials of any of the e-commerce business except Amazon's and there is no incentive for me to be a rumour-monger. But i believe the general thought of looking at this is misleading- people mistake profitability in income statements for cash-flow statement – hence this post. 


I guess with “profitability” one is looking to evaluate their prospects.

The question should rather be in the long term will their investment pan-out or having gained critical mass what their yearly cashflow could be?

They may be cashflow negative (losing money) on yearly or quarterly basis Now but they still might be ‘profitable’ even while losing money. That is because according to basic principles of Accounting - you match revenue and cost in the period in which they occur. Discounting, amortization is put in for and obviously it all comes down to assumptions about future and only after taking all that into consideration one could come up with profitability.

Unless of course one is simply asking what their operating margin i.e. cashflow status or margin on sales is?

Cashflow at the bottom of income statement = Revenue - Cost of goods - Operating cost

Margin on sale = Selling price - Cost of goods 
  • If the goods are stocked by the e-commerce venture then
    margin on sale is generally 80-100%, varying with type of goods (expiry date,
    type of partnership etc).
    After taking into account Operating cost (IT + Management + Office + Inventory management - efficiency being key here) this would lead to Negative cashflow or +50% depending on scale.
  • In the other case, if the goods are not stocked by the e-commerce company then Margin on sale could be simply 20-50%. Again depending on scale one would get cashflow status.

Two businesses having similar Cashflow or Net profit or Revenue could be in a very different boat - so by just asking like Maruti Ad - 'Kitna deti hai' - How much mileage does this luxury yacht give? won't provide any valuable info. People still go bonkers when they hear Amazon's present net profit (after a decade of leadership) vs evaluation.

What have we not taken into account above -
  1. Cost of acquisition (discounted to current fiscal)
  2. Marketing and sales effort (discounted to current fiscal) - how much money are they investing today to fuel tomorrow’s growth and profits.
  3. Their business model and operating model (which could vary for time to time) - Are they an intermediary or do they stock goods, how do they stock if any, are they offering nonviable discounts in short-term, partnerships with retailers etc
  4. Future prospects of growth

So I would try to answer a larger issue here - about profitability (mistaken as money to take home now) rather than cashflow(actual money to take home now).

For a business one has to decide if they want positive cashflow or growth or bit of both? One's goal towards profitability should be driven by what they want to achieve - an exit? Small but profitable venture? Leverage and then scale with proper funding?

  • Having positive cash-flow helps in difficult times - going by the trends it hasn't been particularly difficult times for e-commerce in India.
  • It also gives you leverage with your evaluation while raising funds or at exit.

The present status of e-commerce demands ambition – rather than small but beautiful cocoon.
But when one is trying to scale by acquiring new customers there is always a lag with which the investments in business bear fruit - for that we need investment. And from the looks of things these ventures want internet scale and for that they have relatively easy access to capital.

As far as the VCs are concerned they too seem to want to go big - so the investments. Also revenue of a decent e-commerce site is always high - disregard to cashflow and that helps in raising subsequent rounds and exits for present investors. May be the fear of recovering invested cash also helps in raising more money.


So to summarize one should be more concerned with following metrics and how one stacks on these with respect to competition rather than present cashflow status or are they making money now (generally mistaken as profitability)-

  1. Revenue growth and Revenue-to-operating profit growth.
  2. Monthly traffic growth, viral coefficient etc.
  3. Conversion percentage
  4. Beakeven time for Customer acquisition

There would always be less generic metrics for specific business models.
Hopefully people would stop saying they are not even profitable (they mean not cashflow positive) and still burning so much cash - crazy!


Monday, June 13, 2011

Thoughts for a Start-upper - Rest

EXPLORE:
Continuing with exploration to find answers to questions in business model-
Can we save money and time and not opt for official Office space: Sure, you can work at home, but the question is... do you really want to? Would you be as efficient there? And even if you would be, a real world realization always helps. May be an office in the neighborhood of really hot, unattainable women just drives you to succeed even more! Say near a college or work with in an incubating firm with many peer start-ups. 

Being wrapped inside one's bubble. Go out and talk to interesting people, find mentors, know what is happening in the field that you are working on. You have to know where dangers for your startup lurk, and you never know where unanticipated opportunities for your startup will come from.

FUNDING:
Angels (generally just forget VCs at the early stages): The only way you're going to get money is if you already know someone or if you have three months to play grab-ass and handshakes. The best thing to do otherwise is to get going - prepare demo versions, do trial runs, research and launch an alpha version. Yes all that without any external funding, making it more likely for you to get a decent evaluation, keep some control and to play a new game - being picky. Yes you being picky. Look for the expertise (marketing, sales, strategy, industry experience etc) the Angel/VC brings i.e. apart from just money. 
PS: If it's that good of an idea, don't be afraid to put your own money on the table. If you haven't saved much, just hope your parents pretend that they understand what you are trying to do and write you a cheque and wish you well.

Selling to an investor
- Always be ready with a 2 minute pitch, also known as elevator pitch akin to grabbing hold of a guy in an elevator and pitching your plan. Now of course you can’t convey all the intricacies in 2 minutes, but what you could do is convey the product/service and pain point together in a three-four brief sentences and the business model in a minute. Your goal is to excite him into giving you an appointment for a 30 minute discussion.

HUMILITY:
KISS and ego: When to call one an entrepreneur? A personal demarcation could be when you have (1) at least created something new (2) made money beyond the existing opportunity cost. Until then, one is start-upper (someone who has done or been in a startup, lately which has become a very cool word indeed only next to the mother ship: entrepreneurship). 

You’re not in business until somebody sues you. Just to signify that you have finally made it big and are now getting attention from "evil" corporations.
PS There is a decent chance you would become one such "Evil" corporation if you survive the present lawsuit and continue to grow.

BTW NONE OF THIS MAKES ANY SENSE UNLESS:
Internalize the leanings/experiences of others: By testing them out on the field and realizing the value for you instead of saying “that makes sense” and forgetting about it a few minutes later.



Related posts: 
Previous post in the seriesThoughts for a start-upper - People
Thoughts for a start-upper - Product